How We Handle Account And Wallet Data
We collect the details needed to create and protect your account, such as your phone number, verification result, login records, device identifiers and messages sent to support. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive payment status and reference
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details so we can match an account action with the correct wallet or bank record; we do not need your wallet password. We use this data to provide account access, detect unusual sign-ins, answer policy requests and keep transaction records accurate. Cookies and similar device signals
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help remember a session and identify technical faults. We retain records only for operational, dispute and legal needs, then remove or restrict them when no longer required. Access depends on local law, and where local law permits, you can ask us to explain, correct or delete
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eligible data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.