Legal Terms for Wallets and Account Access
Our Legal terms explain the conditions attached to your account, wallet activity and access to the available lobby. You must provide accurate account details, keep your phone verification available and use payment credentials belonging to you. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references
-
1
are handled according to the instructions shown at the relevant cashier step. Access or eligibility depends on local law, and some titles or account actions may not appear in every Indonesian region. You can read the current policy before opening an account, while signed-in account links
-
2
show any notices that apply to your activity. If a payment status needs checking, keep the receipt reference and contact our support path rather than sending repeated requests. We may pause an account action while identity, wallet ownership or transaction details are checked.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.